Refund Policy
At Choicest Kitchen, we strive to ensure your complete satisfaction with our products and services. If you are not satisfied with your purchase, please review our refund policy below:
1. Eligibility for Refund
- Refund requests must be made within 7 days of receiving the product.
- Products must be unused, unopened, and in the original packaging.
- Customized or perishable items are generally non-refundable unless damaged or defective.
2. How to Request a Refund
Please contact our support team via email at itsupport.altair@neotiahospitality.com or call +91 33 40406060 with your order details and reason for refund.
3. Refund Process
- Once your request is approved, please return the product as instructed.
- Refunds will be processed within 7-10 business days after we receive the returned product.
- Refunds will be made via the original payment method.
4. Exceptions
No refunds will be given for products damaged due to misuse, negligence, or unauthorized modifications.
5. Contact
If you have questions about your refund, please contact us at:
Email: itsupport.altair@neotiahospitality.com
Phone: +91 33 40406060